Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and welcoming demeanor will set the tone for exceptional patient experiences. In this vital role, you will be the first point of contact for patients and visitors, managing appointments, handling administrative tasks, and ensuring smooth operations within our busy medical office. Your proactive approach and attention to detail will contribute to a positive, productive environment that prioritizes patient care and organizational excellence.

Responsibilities

- Greet patients and visitors warmly, creating a friendly and professional atmosphere from the moment they walk in.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly.
- Verify patient information using electronic medical records systems such as Epic and Dentrix, ensuring accuracy and confidentiality.
- Prepare and update patient charts, medical histories, and billing information with precision.
- Handle administrative duties including check-in/check-out procedures, insurance verification, and payment processing.




- Maintain organized front desk operations by managing appointment schedules and coordinating with medical staff.
- Support the clinical team by facilitating communication between patients and healthcare providers efficiently.

Qualifications

- Previous experience working as a dental receptionist or in a medical office setting is highly preferred.
- Proficiency with electronic medical records systems such as Avarus is essential.
- Strong knowledge of medical terminology to accurately interpret clinical information.
- Demonstrated office experience with front desk responsibilities, multi-line phone systems, and administrative tasks.
- Excellent communication skills with the ability to handle sensitive information discreetly.
- Familiarity with dental office procedures or medical office workflows is a plus.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

Join us in delivering outstanding patient service while advancing your career in a vibrant healthcare setting!

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Medical Receptionist (Welland)
🏢 Kings Medical Clinic
📍 Welland