Service Technician

Job Summary: We are currently seeking a Service Technician to join our Service Department. This is a hands-on opportunity for a mechanically inclined individual who enjoys working with tools, solving problems, and working in a variety of customer and construction environments.

The Service Technician will be responsible for the installation, servicing, troubleshooting, and repair of architectural and specialty building products, including doors, frames, mechanical and electronic hardware, door operators, washroom accessories, and related systems. The role also involves working with low-voltage wiring and other technical components, making strong mechanical aptitude and attention to detail important to success.

The ideal candidate is dependable, professional, mechanically minded, and comfortable working independently while representing the company directly on customer and job sites. This is a great prospect for someone looking to build a long-term career in a specialized technical trade and expand their skills through hands-on experience and training.

Job Type: Full-time, permanent.

Job Location: London, ON

Compensation Structure: $24.00–$27.00 per hour (depending on experience)

Key Responsibilities

- Install, service, troubleshoot, and repair a variety of architectural and specialty building products.
- Complete installations involving hollow metal and wood doors, frames, screens, windows, and related components.
- Install, adjust, and service mechanical and electronic door hardware, operators, locks, and access-related systems.
- Perform low-voltage wiring, conduit installation, terminations, system testing, commissioning, and customer instruction when required.
- Install and service washroom accessories, toilet partitions, lockers, and other specialty products.
- Review work orders and project requirements before attending a job site to ensure all necessary materials, tools, equipment, and safety requirements are in place.
- Assess job sites for readiness, take required measurements, and identify potential issues that may affect the scope or timeline of work.




- Maintain a safe and organized work environment by following applicable health and safety requirements and using appropriate barriers, signage, and protective equipment.
- Communicate professionally with customers, contractors, coworkers, and other site personnel.
- Explain product or system operation to customers and ensure they are comfortable with the completed installation or service.
- Document completed work through service reports, photographs, customer sign-offs, and other required documentation.
- Accurately record hours, travel, breaks, and job-related activities in accordance with applicable company and union requirements.
- Monitor job progress and time spent against established project targets, identifying potential delays or scope concerns promptly.
- Identify changes to the original scope of work and ensure appropriate authorization is obtained before proceeding.
- Maintain accountability for company vehicles, tools, equipment, materials, and assigned inventory.
- Conduct routine vehicle inspections and promptly report any maintenance, damage, or safety concerns.
- Keep vehicles, tools, equipment, and work areas clean, organized, secure, and properly maintained.
- Safely transport and protect materials and products throughout the duration of each assignment.
- Complete pre-installation, shop, shipping/receiving, and other related duties as required.
- Support and mentor junior technicians or assistants when assigned.
- Identify potential opportunities to improve customer safety, functionality, or system performance and communicate recommendations to the appropriate team.
- Dispose of waste responsibly and follow environmentally appropriate recycling and disposal practices.
- Maintain a high standard of workmanship, professionalism, reliability, and customer service on every assignment.

Skills & Qualifications





- Previous experience in architectural hardware, commercial doors, building products, construction, service, or a related skilled trade environment.
- Strong mechanical aptitude with the ability to troubleshoot and resolve installation or equipment issues.
- Experience working with doors, frames, hardware, access systems, or other architectural building products is considered an asset.
- Familiarity with electronic door hardware, door operators, low-voltage systems, or access control is an asset.
- Ability to read and interpret work orders, drawings, measurements, product specifications, and installation instructions.
- Comfortable using hand and power tools safely and effectively.
- Robust attention to detail with a commitment to quality workmanship.
- Excellent communication and interpersonal skills with the ability to interact professionally with customers and other trades.
- Strong organizational and time-management skills with the ability to manage multiple service or installation assignments.
- Ability to work independently while also collaborating effectively with a broader team.
- Reliable, accountable, and comfortable taking ownership of assigned work, equipment, materials, and company vehicles.
- Strong problem-solving skills and the ability to adapt to changing site conditions or project requirements.
- Commitment to workplace health and safety practices.
- Valid driver's licence with a clean driving record.
- Ability to travel to various customer and construction sites as required.
- Physically capable of performing the duties of the position, including standing, lifting, carrying, climbing, bending, and working with tools and equipment.
- Willingness to work within both Union and Non-Union environments and accurately follow the applicable time-reporting requirements.
- Previous experience working on active construction sites or around contractors and other trades is an asset.
- Electrical, mechanical, construction, or related trade training/certification is an asset.

Apply Today!

Pay: $24.00-$27.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Service Technician (London)
🏢 Godspeed Group
📍 London