Join Our Amazing Remote Team as a Bilingual (English/French) Human Agent!

We’re seeking talented, bilingual English/French-speaking and writing call centre agents to join our dynamic remote team and support our recent partners. If you're passionate about customer service and love interacting with people, we want to hear from you!

What We’re Looking For:

- Bilingual French communication skills (speaking, reading, and writing) are required.
- A minimum of 1 year of customer service experience.
- Motivated team players with a desire to grow in the customer service industry.
- Flexible availability to work remotely during the hours of 7AM-11PM MST.
- Eagerness to learn and grow with a dynamic, award-winning team.
- Strong work ethic, with proficiency in computers and web-based platforms.

What’s in it for you?

- Full-time, remote work with the flexibility to work from the comfort of your own home.
- High-quality, paid training to ensure you’re set up for success.
- Career progression and growth opportunities within the company.
- A positive, supportive work environment with a fun, friendly team.
- Comprehensive benefits package for full-time employees.
- Two weeks of vacation and 5 days of flex time each year.
- Competitive salary based on dedicated client-specific requirements.

We offer a fantastic work culture, comprehensive training, and development to ensure you’re ready to succeed. Not only will you help our clients, but we also offer support to the community and promote work-life balance.

What makes us stand out:





- Award-winning culture and team.
- High focus on agent engagement and support.
- Variety of clients with engaging tasks – not just data entry.
- A connected, fun team where your input is valued.

If you’re ready for a rewarding opportunity with a supportive team, we encourage you to apply! To get started, please submit your resume via this posting. Also, please complete the PLUM Personality Assessment at the link below:

https://bit.ly/42pZekA

Only candidates who successfully submit their resume and complete the assessment will be contacted for the next steps, including a group panel interview.

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday

Application Question(s):

- Have you submitted your resume?
- Have you completed the Plum Assessment? https://bit.ly/42pZekA
- Do you have the required computer equipment? 1 desktop computer with 2 monitors or 1 laptop + a second monitor, 1 camera, and one USB corded headset. The computer or laptop must be connected via an Ethernet cable and have a minimum 100 Mbps download and 10 upload speed.
- Can you work Monday to Sunday?
- Can you work anywhere from 7:00 AM MST to 11:00 PM MST?

Experience:

- Customer service: 1 year (Required)
- Work Location: Remote
- Job Type: Full-time

Pay: $17.50 per hour

Expected hours: No more than 40.0 per week

Benefits:

- Casual dress
- Dental care
- Extended health care
- Vision care
- Work from home

Work Location: Remote

📌 Call Center Human Agent - Bilingual (English/French) (Canada)
🏢 SureCall Contact Centers
📍 Canada