Office Assistant – Join Our Growing Team in Richmond!

We are a well-established company located in Richmond, proudly operating for over 10 years. Due to business growth, we are currently seeking a reliable and proactive Office Assistant to join our dynamic team.

Key Responsibilities:

- Answering and directing phone calls or taking messages
- Filing and organizing documentation
- Handling daily office emails, including sorting, allocating, responding, and drafting in both English and Chinese
- Processing internal documents for approval
- Review sales orders, work orders and monitor status
- Schedule appointments and coordinate technicians' daily work schedules
- Follow up with customers and communicate with internal team members
- Assist with sales support and general office operations
- Maintain customer relations and solve general customer’s inquiries
- Keep up-to-date with knowledge for new and existing products

Requirements

- Fluency in English, Mandarin and Cantonese is an asset, as the role involves frequent communication with Chinese-speaking clients
- Excellent communication and interpersonal skills
- Friendly, positive, patient,



dependable and detail-oriented with a strong sense of responsibility
- Previous experience in customer service, admin or scheduling is preferred
- Experience in HVACs, construction, or any other sales experience is an asset
- Quick learner with a proactive attitude and willingness to learn
- Adaptable, resourceful, and able to multitask in a fast-paced environment

Schedule:

- Full-time (Part-time options available)
- Monday to Friday

We offer a friendly and stable work environment and are looking for someone with a robust sense of responsibility to grow with us.

How to Apply:

Please send us your resume to [email protected] . Qualified candidates will be contacted to schedule an interview.

Job Type: Full-time

Pay: $19.00-$26.00 per hour

Application question(s):

- Do you currently hold a valid work permit for Canada with at least one year of remaining validity?
- Are you available to start work within the next two weeks?

Experience:

- Office: 2 years (preferred)

Work Location: In person

📌 Office Assistant (Richmond)
🏢 COSTAR HOME ENERGY
📍 Richmond