We are Aqua-Tots Swim Schools, the first of its kind swim facility designed solely with children in mind! With more than 110 schools open worldwide, we are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who love serving children, their families and their community.

We are currently hiring a Front Desk Team Member for our North York location. This individual must be passionate about working with families in a dynamic environment that offers plenty of room for development.

Front Desk Team Member Job Responsibilities and Requirements:

- Uphold our Aqua-Tots Swim Schools Core Values
- 8 to 40 hour per week commitment
- Responsible for new client registration/sales
- Answer phones, respond to inquiries, take messages and conduct phone calls in a qualified manner
- Resolve client concerns using a professional approach
- Greet parents and students as they report to the front desk. Check-in students on the attendance tracking system
- Maintain cleanliness of the front desk area, changing areas, restrooms, and observation area
- Greet everyone with a smile and make them feel at home!




- Have Intermediate level computer skills required using Word, Excel and other software systems
- Must have availability weekday afternoons and evenings as well as weekends
- Maintain a CURRENT Standard First-aid with CPR-C (following employment)
- Must pass a background check

Ideal Background Experience

- Previous employment experience of 1 to 3 at a fast-paced retail environment or fitness facility
- Previous experience in a supervisor role (training and managing other team members)
- Strong customer service skills
- Completion of High School, preferred

If you are interested in this opportunity, please submit your resume and cover letter detailing why you want to join the Aqua-Tots Swim Schools Team! Please detail your day and time availability. We can’t wait to meet you!

Job Types: Full-time, Part-time

Job Type: Part time

Pay: $17.95-$19.00 per hour

Education:

- Secondary School (preferred)

Experience:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Toronto)
🏢 Aqua-Tots North York
📍 Toronto