Infinity Dental is looking for an experienced, friendly, and highly organized Dental Receptionist to join our busy and established dental practice in downtown Toronto.

We are seeking a motivated and dependable individual with a minimum of 2 years of dental reception experience who is passionate about delivering exceptional patient care and providing outstanding customer service.

The ideal candidate is a confident multitasker who can efficiently manage a busy front desk, communicate professionally with patients, and work collaboratively with our dental team to ensure smooth daily operations.

Key Responsibilities

- Greet patients warmly and provide a welcoming, qualified experience.
- Manage appointment scheduling, confirmations, cancellations, and patient recalls.
- Answer incoming calls, respond to emails, and address patient inquiries promptly and professionally.
- Submit and process dental insurance claims, predeterminations, and patient payments.
- Verify insurance coverage and clearly communicate treatment estimates and patient financial responsibilities.
- Follow up with patients regarding outstanding treatment plans and unscheduled appointments.
- Monitor patient accounts, outstanding balances, and collections.
- Maintain accurate and up-to-date patient records using dental practice management software.
- Coordinate with dentists, hygienists, and dental assistants to maintain an organized and efficient schedule.
- Follow established office policies, procedures, and administrative protocols.
- Maintain a clean, organized, and professional reception area.

Qualifications

- Minimum 2 years of dental reception experience is REQUIRED.
- Dentrix experience is preferred.
- Strong knowledge of dental insurance, claims processing, billing, and patient accounts.
- Excellent communication, customer service, and interpersonal skills.




- Strong organizational skills with the ability to multitask in a fast-paced dental environment.
- High attention to detail and the ability to problem-solve independently.
- Reliable, punctual, professional, and team-oriented.
- Positive attitude, strong work ethic, and willingness to take initiative.
- Ability to confidently manage patient concerns while maintaining professionalism.

Schedule & Availability

This is a full-time position at our downtown Toronto location.

Applicants must be available to work:

- One evening per week: 12:00 PM – 8:00 PM
- Alternating Saturdays: 8:00 AM – 4:00 PM
- Additional weekday shifts as scheduled.

Please apply only if you can accommodate the required evening shifts and alternating Saturdays.

What We Offer

- Friendly, supportive, and professional team environment.
- Established dental practice with a strong focus on patient care.
- Opportunity to expand your knowledge and develop professionally.
- Competitive compensation based on experience.

Additional Information

Please note: On-site parking is not available at our downtown Toronto location.

How to Apply

If you are an experienced Dental Receptionist who is organized, dependable, enjoys working with patients, and thrives in a busy dental environment, we would love to hear from you!

Join the Infinity Dental team and help us continue providing exceptional care and a positive experience for every patient.

We look forward to receiving your application!

Pay: $22.00-$30.00 per hour

Expected hours: No less than 37.0 per week

Benefits:

- Company events
- Dental care

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have a valid Dental Office Administration certificate/diploma?

Experience:

- Dental receptionist: 2 years (required)
- Dental office Administration: 2 years (required)

Licence/Certification:

- CPR Certification (preferred)

Location:

- Toronto, ON (preferred)

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 Infinity Dental Office
📍 Toronto