Job ID: HYC2026006 Full time Edmonton, Alberta (Hybrid – Mostly Remote)

About the Role

We are looking for talented professionals to join our team. This role offers excellent growth opportunities and the chance to work on exciting projects.

Key Responsibilities

- Develop training materials including user guides, job aids, presentations, and scenario-based learning content
- Translate system functionality and business processes into easy-to-understand training resources
- Maintain and update training documentation based on system enhancements and user feedback
- Collaborate with SMEs and business stakeholders to validate training accuracy and effectiveness
- Deliver virtual training sessions using platforms such as Microsoft Teams
- Facilitate participant engagement and provide post-training support and follow-up
- Identify knowledge gaps and recommend continuous training improvements
- Organize and maintain training materials within centralized repositories
- Support communication and adoption activities related to system implementation

Requirements





- QualificationBachelor’s degree or diploma with relevant training and instructional experience
- Experience5+ Years

Required Skills

- Minimum 5+ years of experience developing training materials and technical documentation
- Minimum 5+ years of experience delivering virtual training sessions
- Minimum 5+ years of experience managing multiple priorities within tight deadlines
- Strong technical writing and instructional design skills
- Experience creating user-friendly documentation and process-based learning content
- Strong facilitation, presentation, and communication skills
- Experience collaborating with SMEs, leadership teams, and stakeholders
- Experience in change management and communication planning
- Experience in business process documentation and workflow mapping
- Experience using feedback analytics to improve training effectiveness
- Familiarity with regulatory or government environments
- Strong organizational and time management skills

📌 Training Specialist (DRAS – Digital Regulatory Assurance System) (Edmonton)
🏢 Hyniva
📍 Edmonton