Elevate customer experience strategy as Sysco's Customer Experience Manager. Drive analytical leadership and shape long-term CX initiatives with your expertise and innovation.
As the Customer Experience Manager at Sysco, you'll be at the forefront of strategic development and analytics. This role demands an individual with exceptional analytical skills and a deep understanding of CX principles. You will influence executive decision-making, mentor talent, and lead cross-functional projects to enhance customer loyalty.
Key Responsibilities:
Develop and refine analytical frameworks for CX processes
Drive innovation in customer experience and identify trends
Present analyses and recommendations to executive leadership
Mentor analysts and foster analytical culture
Collaborate across departments on CX initiatives
Requirements:
7+ years of relevant experience in customer experience
Proficient in SQL, R, Python, and Tableau
Exceptional communication and data visualization skills
Robust project management and organizational abilities
Bachelor’s degree or equivalent experience
Make a significant impact on Sysco’s customer experience and drive meaningful change with your analytical prowess.
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