Contribute to sustainability at Trane Technologies as a Client Service Representative in Burnaby, BC. Deliver exceptional service and support while executing service agreements and enhancing customer relationships.
In this in office role, you'll oversee growth and satisfaction for small service agreement clients, partnering closely with the Sales team. Your responsibilities include managing customer accounts, developing account profiles, and strategizing service delivery plans.
Engage in prospecting activities to expand the customer base while ensuring timely follow-ups and effective communication throughout.
Key Responsibilities:
Ensure customer satisfaction and retention in assigned accounts
Drive account management and service delivery plans
Prospect non-agreement customers through various channels
Review financial performance and implement corrective actions
Communicate promptly with customers regarding inquiries
Requirements:
Bachelor's degree or relevant experience preferred
Proficiency in Salesforce and HVAC systems
Solid communication and multi-tasking skills
Ability to think critically in high-stress situations
Valid driver's license with no major violations
Leverage your customer service skills to help drive impactful solutions at Trane Technologies in Burnaby.
📌 Client Service Representative At Trane Technologies Burnaby
🏢 Trane Technologies
📍 Burnaby
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