We are seeking an energetic and attentive Security/Ticket Handler to ensure the safety and smooth operation of our venue. In this role, you will be the first point of contact for guests, managing entry points, verifying tickets, and maintaining a secure setting for all visitors. Your enthusiasm and professionalism will help create a welcoming atmosphere while upholding safety protocols. This paid position offers an exciting opportunity to be part of a dynamic team dedicated to delivering memorable experiences.
Responsibilities
Greet guests warmly and assist with ticket payment, ensuring smooth entry into the venue
We will have payment taken and bracelets given out to every person who pays
Monitor access points to maintain a secure workplace for attendees, staff, and performers
Conduct visual inspections of the premises to identify potential safety concerns or unauthorized access
Respond promptly to guest inquiries, providing information about event schedules or venue amenities
Manage guest flow during peak times, including crowd control and guiding visitors as needed
Handle cash transactions accurately for ticket sales or merchandise when required
We have a no entry list so you will have to check ID and assure no one on that list is entering.
Check ID for age verification 19+
Collaborate with team members to enforce venue policies and ensure compliance with safety regulations
Qualifications
Security experience
Must be able to lift 75 pound
Strong public speaking skills to communicate clearly and confidently with guests and team members
Proven customer service experience, with a friendly and approachable demeanor
Previous guest services or hospitality experience preferred, showcasing ability to handle diverse situations gracefully
Basic cash handling skills and familiarity with point-of-sale systems are advantageous
Food service experience is beneficial, reflecting adaptability in fast-paced settings
Ability to remain alert, vigilant, and skilled during long shifts; physically capable of standing or walking for extended periods
Ability to identify people in large crowds
Join us in creating a secure, enjoyable environment where every guest feels valued! This role is perfect for motivated individuals who thrive in lively settings and are eager to contribute to memorable experiences for all visitors.