Job Overview
We are seeking a qualified and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires robust communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in medical or dental offices is a plus, but not required. The position offers an opportunity to work in a friendly office setting where organizational skills and attention to detail are highly valued.
Responsibilities
Greet visitors and clients with professionalism and courtesy
Answer multi-line phone systems promptly and effectively, directing calls as needed
Manage appointment scheduling and coordinate calendars using Microsoft Office and Google Workspace tools
Perform data entry and maintain accurate records using QuickBooks or other bookkeeping software
Handle clerical tasks such as filing, photocopying, and proofreading documents
Support administrative functions including billing, invoicing, and basic bookkeeping
Assist with customer support inquiries via phone or email
Maintain a clean and organized front desk area
Ensure compliance with office procedures and confidentiality standards
Skills
Strong proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
Experience with QuickBooks or similar bookkeeping software is preferred
Excellent computer skills with the ability to learn recent software quickly
Previous clerical or administrative experience, especially in medical or dental offices, is advantageous
Exceptional customer service skills with professional phone etiquette
Effective organizational skills with the ability to multitask efficiently
Accurate typing speed with attention to detail for data entry and proofreading tasks
Familiarity with multi-line phone systems and front desk operations
Ability to handle confidential information discreetly
Strong organizational skills combined with the ability to prioritize tasks effectively
This role is vital in ensuring smooth office operations while providing outstanding support to clients and staff alike. We value professionalism, reliability, and a proactive attitude in our team members.
Job Type: Full-time
Pay: $17.20-$20.00 per hour
Work Location: In person
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