Overview
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. This role is essential in ensuring a seamless and enjoyable experience for our guests while maintaining high standards of service. The ideal candidate will possess solid leadership skills, a passion for customer service, and the ability to manage a team effectively in a fast-paced environment.

Duties
Oversee daily front of house operations to ensure exceptional guest experiences.
Train, mentor, and manage front of house staff, fostering a positive work environment.
Ensure compliance with food safety regulations and maintain cleanliness standards throughout the establishment.
Handle customer inquiries and resolve any issues promptly to ensure satisfaction.
Collaborate with kitchen staff to coordinate service flow and maintain communication during busy periods.
Utilize POS systems efficiently for order processing and payment handling.
Conduct interviews and assist in the hiring process for recent front of house team members.




Monitor staff performance and provide constructive feedback to enhance service quality.

Requirements
Proven experience in a supervisory role within the restaurant or hotel industry.
Robust knowledge of food safety practices and regulations.
Excellent customer service skills with a focus on guest satisfaction.
Leadership abilities that inspire teamwork and motivate staff.
Familiarity with POS systems and restaurant management software.
Ability to work in a fast-paced environment while maintaining attention to detail.
Previous experience in food service or kitchen operations is preferred but not mandatory.

Join us as we strive to create memorable experiences for our guests while fostering a supportive and engaging workplace for our team!

Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Benefits:
Discounted or free food
On-site parking
Store discount

Experience:
FOH Restaurant Supervisor: 1 year (preferred)
Restaurant service: 2 years (preferred)

Work Location: In person

📌 Front Of House Supervisor Calgary
🏢 Sushi Ninja
📍 Calgary