Credit & Collections Team Leader

Location: Mississauga, ON
Salary: $80,000–$85,000 per year
Work Arrangement: On-site, 5 days per week

About the Role

We are seeking an experienced Credit & Collections Team Leader for our growing client in the construction industry to oversee daily collections activities, manage a portfolio of customer accounts, and provide leadership and coaching to a team of Collection Specialists.

This hands-on role is ideal for a collections qualified who can drive cash collection results, reduce overdue accounts, resolve disputes, and support credit risk management while developing a high-performing team.

Key Responsibilities
Lead, coach, and support Collection Specialists to achieve collection targets.
Manage an assigned portfolio of accounts and follow up on overdue balances.
Monitor accounts receivable aging and develop strategies to reduce delinquent accounts.
Resolve escalated collection issues and coordinate customer dispute resolution with internal departments.
Support credit reviews, credit limit recommendations, and customer onboarding.
Monitor team performance,



prepare reports, and identify process improvements.
Ensure accurate account documentation and compliance with credit and collections policies.

Qualifications
5+ years of experience in credit, collections, accounts receivable, or a related field.
Previous team leadership, supervisory, or senior collections experience preferred.
Solid knowledge of collections, credit risk, and dispute resolution.
Excellent communication, negotiation, and problem-solving skills.
Experience with ERP systems, collections tools, and Microsoft Office.
Post-secondary education in Accounting, Finance, Business, or a related field is an asset.
CCP designation or related certification is an asset.

Compensation & Work Schedule
Annual salary: $80,000–$85,000
Location: Mississauga, Ontario
Schedule: In office, 5 days per week

If you are a motivated collections professional with strong leadership skills and a results-driven approach, we encourage you to apply!
ONDT

📌 Credit & Collections Team Lead Mississauga
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