Not every customer wants a rundown of every feature. Most simply want to know which services make sense for them. Gateway Winnipeg is seeking an Entry-Level Customer Sales Associate in Winnipeg,, to bring that straightforward approach to residential telecommunications. You'll explain home internet, TV, and landline phone options using transparent, everyday language, helping customers understand their choices and overall value.
As an Entry-Level Customer Sales Associate, you are not a faceless voice on a customer service line. You are the salesperson who actually knows what is available, what it costs, and what makes sense. The Entry-Level Customer Sales Associate meets our customers in person, answers questions, and presents internet, TV, and home phone options without the runaround.
Core Functions of the Entry-Level Customer Sales Associate
Serve as the friendly first point of contact for our customers with the connectivity services they rely on every day, in person.
Answer account questions transparently on the spot, replacing billing confusion with plain explanations residents actually understand.
Translate internet, TV,
and home phone options into daily life in plain jargon.
Compare each customer's current setup honestly against better-fitting options, letting the value speak for itself.
Earn sales through clarity rather than pressure, the approach that turns first conversations into long, loyal customers.
Match every sales recommendation to the customer's budget, recommending down as readily as up when the fit calls for it.
Preferred Skills of the Entry-Level Customer Sales Associate
Goal-oriented mindset focused on meeting daily and weekly sales targets
Robust organizational skills for managing customer interactions and follow-ups
Coachable attitude that accepts feedback and continuously improves performance
Resilience and positivity when facing rejection or challenging sales conversations
Ability to identify straightforward upsell or cross-sell opportunities during sales interactions