We are a growing multidisciplinary clinic seeking a receptionist to join our team. Our experienced team of healthcare specialists includes chiropractors, physiotherapists, and massage therapists who work collaboratively to develop treatment plans tailored to each patient's individual needs and goals. At Revita Therapy, we believe personalized care is essential to achieving the best possible patient outcomes.
We are looking for a receptionist to join our team for the following days:
Wednesday 2:30pm-7pm
Friday 9am-2pm
Optional Saturday Shift Available 9am-3pm
Why Revita Therapy?
Paid training provided before starting the role
On-site guidance and support from an experienced Clinic Director
Established systems, scripts, checklists and standard operating procedures
Well-organized resources and systems that are easy to reference
Small, supportive team that encourages open communication
Welcoming and professional work setting
Role:
Greet patients professionally and assist them upon arrival for their appointments
Schedule and coordinate patient appointments
Process patient billing through online portals
Respond to incoming phone calls and emails
Communicate with patients through phone calls and emails
Contact insurance companies to verify coverage details
Maintain an organized waiting room and clinical environment
Participate in ongoing learning and career development
Requirements:
This is a highly people-focused position, requiring someone who is confident, approachable and comfortable interacting with patients both in person and over the phone
Strong skilled communication skills regarding treatment plans, scheduling and billing
Professional appearance and positive demeanor
Ability to multitask effectively in a busy environment
Flexibility to adapt to each patient's individual needs and preferences