Direct Cell is Hamilton’s one-stop technology destination, offering smartphones, tablets, computers, repairs, trade-ins, accessories, and more.

We’re looking for a technically minded, customer-focused individual to join our team. This is a hands-on role combining technology, sales, customer service, troubleshooting, and device repair.

No previous cell phone repair experience is required. We provide training to the right candidate. We’re looking for someone with a technical background or strong interest in technology who enjoys solving problems, working with their hands, and learning recent skills.

What You’ll Do
Assist customers with product, service, and technical questions.
Recommend smartphones, computers, accessories, repairs, and other solutions.
Troubleshoot basic hardware and software issues.
Learn to diagnose and repair smartphones, tablets, and other electronic devices.
Perform repairs such as screens, batteries, charging ports, and other components after training.
Use hand tools and follow proper repair procedures.
Test devices before and after repairs.




Maintain accurate customer, repair, and inventory records.
Process sales and assist with store organization and merchandising.
Provide skilled, honest, and friendly customer service.

What We’re Looking For
Strong interest in technology and electronics.
Good problem-solving and troubleshooting skills.
Comfortable learning current technology and procedures.
Solid attention to detail.
Comfortable working with tools and small components.
Professional communication and customer-service skills.
Comfortable working in a sales environment.
Reliable, organized, and able to work independently and as part of a team.

Technical education or experience in IT, electronics, computers, or another technical field is an asset.

Pay: From $17.60 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:
Company events
Adaptable schedule
Store discount

Education:
Secondary School (preferred)

Work Location: In person

📌 Technology Sales & Repair Associate Dundas
🏢 Direct Cell
📍 Dundas