The Returns Clerk is responsible for processing customer returns based on client return policy within the contractual time frame. The Returns Clerk will participate in monthly preparations for expired / damaged products requiring disposition. The Returns Clerk is responsible to comply with the regulatory GMP and corporate polices as well as uphold safety polices including safe work practices.
Specific Duties
· Maintain information on client requests for product disposition
· Physically move authorized product to intended destination as per client request
· Prepare monthly reports
· Sort returned product by client
· Verify return authorization numbers and log returns by date of arrival
· Process in accordance to client policies and Accuristix Inc standard operating procedures
· Process returns both manually and electronically
· Inspect returns to determine potential disposition
· Notify Customer Care department of all new items returned
· Forward completed return documents to client for notification
· Respond to client inquiries
· Perform other duties as requested by Supervisor or Distribution Manager
· Maintain a clean and organized work setting
· Performs other duties as required
QUALIFICATIONS
· Able to read, write and understand English
· High School or Equivalent
· Experience using R.F. Scanners
· Keyboard / Computer literacy
· Above average attention to detail
· Communication and organizational skills
· Intermediate knowledge of MS Office and Internet
· Valuable knowledge of GMP
Shift time: 9:00AM - 5:30PM, Monday - Friday
Location: 100 Vaughan Valley Blvd.
Accuristix Inc believes in a diverse and accommodating workplace. We are committed to accommodating any applicant with a disability during the recruitment, assessment and selection process. To request any accommodation, you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact the main recruiting contact for the position to discuss your needs.
Job Type: Full time
Experience:
Warehouse: 1 year (required)
RF Scanner: 1 year (required)