West Side Mitsubishi is looking fo an EXPERIENCED service advisor to join our team.

Applicants WILL NOT be considered if they do not hold previous automotive service experience.

Job Duties:
Must follow all company safety policies and procedures.
Verify customer information & update if necessary
Ensure that customer vehicles are adequately cared for
Monitor the progress of each vehicle throughout the day
Update all customers and notify immediately if additional work is required
Oversee flow of service drive lane ensuring that customers receive prompt, courteous, and effective service.
Provide support for all inquiries, to assure the customers’ requests are handled properly
Properly and thoroughly write repair orders
Provide additional vehicle problem/complaint information to the technicians as requested.
Maintain communication with technician staff regarding job status changes.
Maintain and update all open repair orders daily
Maintain awareness of factory recommended service schedules





Requirements:
Valid driver’s license & a clean drivers abstract
1 year previous service experience
Ability to work in a team and possesses solid interpersonal skills with an positive and engaging attitude.
Excellent verbal and written communication skills
Ability to problem solve with high attention to detail.
Experience with Reynolds is a bonus
Full time hours, rotating Saturdays

Experience:
Customer service: 2 years (required)
Service advisor: 1 year (required)

Only qualified applicants will be contacted.

Salary: $75,000 – 100,000 per year.

Job Types: Permanent, Full-time

Pay: $75,000.00-$100,000.00 per year

Perks:
Dental care
Extended health care

Experience:
service advisor: 1 year (required)
Customer service: 2 years (required)

Work Location: In person

📌 Service Advisor West Edmonton
🏢 West Side Mitsubishi
📍 West Edmonton