Join Cencora's mission to create healthier futures as a Remote Caseworker on a 12-month contract. Support patient services, reimbursement processes, and enhance healthcare access today.
This full time role focuses on patient and provider support within Cencora's Innomar Strategies business in Canada. As a Caseworker, you will manage reimbursement documentation, coordinate case updates, and resolve issues to ensure efficient case progression.
This position requires robust communication skills and a proactive approach to problem-solving.
Key Responsibilities:
Assist with reimbursement processes for timely coverage
Coordinate necessary documentation and case updates
Resolve routine reimbursement issues and document gaps
Maintain accurate case records and updates
Monitor reimbursement trends and escalate issues
Requirements:
High School Diploma/GED or equivalent experience
Minimum 2 years in reimbursement support or related field
Preferred certification in customer support or process improvement
Solid communication and organizational skills
Ability to work independently in a remote setting
Support Cencora's impactful services, driving accessible healthcare through your expertise as a Caseworker.