Drive innovation as a Senior Routing Engine Developer with Miratech. Create a cutting-edge interaction routing platform for enterprise contact centers, primarily utilizing Java and Spring Boot.
Miratech is seeking an experienced Senior Routing Engine Developer to design and build an advanced routing engine. You will be responsible for the intelligent distribution of voice and digital interactions, ensuring high performance and resilience.
Collaborate with multiple teams to optimize backend services capable of handling large transaction volumes and strict latency requirements.
Key Responsibilities:
Design enterprise-scale routing engines for real-time interactions
Implement intelligent routing algorithms based on multiple criteria
Ensure resilience, scalability,
and high availability of routing paths
Design APIs for routing configuration and integration
Optimize systems for high concurrency and fault tolerance
Requirements:
8+ years in software engineering with distributed applications
Expert in Java, Spring Boot, and microservices architectures
Experience with contact center routing logic and ACD concepts
Familiar with PostgreSQL and transactional design
Robust communication skills for technical documentation
Lead the development of creative routing solutions that redefine customer engagement at Miratech.