ABOUT THE ROLE The Data & Donor Relations Specialist ensures the accurate handling, processing, acknowledgement, receipting, and reporting of donations to Cuso.

This role works in under the direction of the Manager, Data & Donor Relations supporting of a variety of Cuso fundraising initiatives as well as providing excellent donor experiences.

This Specialist also collaborates with external vendors and service providers. KEY RESPONSIBILITIES Donations & Stewardship Ensure all gifts, are accurately entered and maintained in CRM (Raiser’s Edge) Maintain comprehensive knowledge of donations to handle general inquiries, donation renewals, upgrades, and new donations at all levels Process donations promptly, efficiently and accurately Provide administrative support for donor outreach, engagement, and stewardship Support the reconciliation of Raiser’s Edge with Cuso’s official financial statements Contribute to the development and production of tax receipts and/or including accompanying thank you letters and email Manage donations as per the Campaign Donation Process and follow up on (NSF) cheques and other bank returns Prepare cheque and cash deposits to be submitted to Finance Support the Manager, Data & Donor Relations with Raiser’s Edge database projects to maintain database integrity including updating donor records, ensuring address accuracy and entering responses from donor engagement Produce regular and ad hoc reports, in collaboration with the Manager, Data & Donor Relations as needed Prepare and analyze regular and ad hoc reports from the database and reports information to peers and management as required and necessary Administrative Collaborate with external auditors on an annual basis to ensure Raiser’s Edge reconciliation with Cuso International’s official financial statements Support the planning, coordination, logistics and implementation of the Engagement Team’s projects, campaigns,



invoicing and general administration Verify and prepare finance requisition forms for authorized departmental expenditures Provide logistical support for stakeholder teleconferences, meetings or workshops, as required Monitor and action various external email accounts and subscriptions Coordinate mailings and mail-merges for the Engagement team as requested Maintain secure and confidential electronic and hard copy filing system Periodically support the Leadership Team and our Chief of Staff with office related administration and event planning POSITION QUALIFICATIONS 3 to 5 years of related experience is desired 3 to 5 years of experience working on a fundraising team 3 to 5 years experience with Raiser’s Edge is desired University degree or College Diploma in Business Administration, Communications & Marketing, is desired, however equivalent experience will be considered High proficiency with Office 365 and MS Office applications Ability to successfully juggle multi-functional and diverse duties is essential Excellent verbal and written communication skills in English is essential Excellent verbal and written communication skills in French is desired Self-starter who works autonomously with a strong work ethic Excellent interpersonal skills and the ability to work as part of a team in a participatory manner Exceptional attention to detail with a high level of accuracy is essential Strong commitment to continuous improvement and learning Demonstrated ability to exercise tact, discretion and maintain confidentiality regarding sensitive, personal and financial information is essential Demonstrated attitudes and behaviours which show respect for diversity Ability to work well within a dynamic and quick-paced environment, and the ability to work under pressure while responding to competing demands and deadlines is essential Ability to coordinate and/or execute multi-functional or diverse duties concurrently Available to work in office at Cuso HQ in Ottawa 3-4 days per week based on seasonal workflow (Monday-Friday) Must be a Canadian citizen or Permanent Resident

📌 Data & Donor Relations Specialist (Ottawa)
🏢 Cuso International
📍 Ottawa