Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.

We believe in real books, living life fully and generously, being kind to each other and to the setting, and that stories – big and little – connect us.

Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers.

As such, we believe in the power of people and their stories.

We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.

Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.

We Will be Customer Centric.

We Will Be Data Driven – System Thinking – Entrepreneurial.

We are Committed to True and Shared Value Creation.

We Will be Human-Centered and AI Enabled.

We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description MISSION The French Translator is responsible for supporting the various French language needs of the business. KEY PERFORMANCE METRICS Delivery of clear and concise communications that adhere to Indigo brand guidelines KEY ACCOUNTABILITIES Functional Translate and adapt English-to-French retail marketing content, including in-store signage, emails, packaging, promotional campaigns, product descriptions, and contest rules Translate and adapt corporate content, including internal and store communications, ensuring clear, accurate, and consistent messaging for diverse audiences Review,



proofread and correct a wide range of materials to ensure that they are accurate for the French-Canadian audience Ensure client and audience satisfaction Possess the ability to capture corporate voice and tone in translations Deliver quality content in an productive and timely manner Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes Proactively identify and anticipate customer expectations and needs Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customers Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them SCOPE Reports to: Manager, Retail Experience and Communications Manager once Removed (MOR): Director, Retail Experience and Communications KEY RELATIONSHIPS Internal: Team members All business units External: Freelancers Qualifications QUALIFICATIONS Work Experience/Education/Certifications Bachelor's degree or higher in translation, 1-3+ years related experience and/or training, or equivalent combination of experience and education Communications, retail, marketing and product description translation experience Competencies/Skills/Attributes Bilingual French and English communication and written skills Proficiency in both French and English grammar Ability to determine and enforce quality standards in all projects Ability to interpret the meaning of English texts and transpose it to French Ability to understand the company voice and to accurately reflect it in translations Proficiency in post-editing machine and AI-generated translations Superior problem-solving skills and sense of urgency Ability to work well under pressure, to establish a timeline and to multitask daily Ability to work independently, to prioritize workload efficiently and to manage assignments Strong proficiency in MS Office Knowledge of Logiterm is considered an asset Please note: shortlisted candidates will be asked to complete a translation test.

📌 Specialist, French Translator (12 Month Contract) (Toronto)
🏢 Indigo
📍 Toronto