As a Client Experience Coordinator, you provide initial and lasting impressions for our clients. The ideal candidate has hospitality and/or customer service experience, is outgoing and enthusiastic. We’re a quick moving and innovative team, so adaptability is significant, as is a passion for improving the health and wellness of others.
Requirements
Provide exceptional client experience and hospitality via phone and in-person interactions
Welcome and orient new clients to Kinetic Labs
Manage appointment scheduling, invoicing, and health insurance submission using cloud-based software
Problem solve client inquiries using knowledge of Kinetic Labs products and services
Create, curate and post weekly branded social media content
Help develop and streamline clinical operations
Maintain a clean and organized clinic setting
Comfortable operating specialty hardware including 3D markerless motion capture and force dynamometry
Opportunities to participate in community outreach events, academic research projects
Schedule
Part-time, afternoon/evenings and Saturdays
Opportunity to move to full-time hours
Work with a passionate and driven team including physiotherapists, massage therapists, chiropractors and a sports medicine physician
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📌 Client Experience Coordinator Toronto
🏢 Zohorecruit
📍 Toronto
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