Enhance customer satisfaction as a Service Coordinator with Wiseworth Canada in Surrey, BC. Coordinate service activities and provide exceptional support to clients seeking assistance.
In this key role, you will be responsible for scheduling and organizing service operations for field technicians. Your strong communication skills and customer-focused approach will help ensure service commitments are met, while your organizational skills will allow for productive management of customer needs and technician schedules. Be part of a dedicated team that celebrates integrity, teamwork, and excellence in service delivery.
Key Responsibilities:
• Schedule daily service activities for field technicians
• Communicate with customers for repair and maintenance requests
• Maintain accurate service work orders in scheduling systems
• Address scheduling challenges with technicians and management
• Manage after-hours service requests as part of an on-call rotation
Requirements:
• High school diploma or equivalent
• Experience in service coordination or customer service preferred
• Robust organizational skills in quick-paced environments
• Excellent verbal and written communication skills
• Friendly and professional demeanor when assisting customers
Utilize your coordination skills and customer service passion to support Wiseworth Canada’s mission in Surrey.
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