Processing Center Advisor Location: Edmonton, AB Contract Duration: 7 Months Pay Rate: CAD $20-$30/hr Work Arrangement: Onsite Job Summary: Seeking a detail-oriented Processing Center Advisor to review applications, assess eligibility, respond to inquiries, and support program administration while maintaining accurate records and protecting confidential information.
Key Responsibilities: Review and process applications, renewals, and amendments.
Verify supporting documents and assess eligibility against program guidelines.
Respond to phone, email, and online inquiries.
Troubleshoot application, payment, and system-related issues.
Maintain accurate records and handle sensitive information securely.
Manage multiple priorities in a rapid-paced environment.
Required Qualifications: High School Diploma or GED. 3+ years of customer service or retail experience. 2+ years of experience researching documentation to resolve issues. 3+ years of experience troubleshooting, prioritizing tasks, and working independently and in teams.
Strong communication, analytical, and problem-solving skills.
Nice to Have: Office administration education.
Call center experience and familiarity with multiple computer systems.
Experience with application processing, eligibility assessment, or benefits administration.
📌 Processing Center Advisor - Edmonton& AB - SD (Fort Saskatchewan)
🏢 Compu-Vision Consulting
📍 Fort Saskatchewan
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