The Position: Provides investigative and protection services to families and children within established procedural guidelines and time frames as provided by both the Child, Youth and Family Services Act and the Society.

This responsibility is performed through appropriate consultation with the supervisor.

The incumbent is also required to maintain client records in accordance with Society and Ministry Standards including contact logs, investigation documentation, assessments, outcome plans, social histories and other required reports.

The worker will also prepare appropriate legal documents for cases going before the courts, according to Society and Ministry guidelines.

The incumbent will work with multi-challenged youths and families and will be required to work a flexible work schedule to respond to and/or meet the client need and the Society's organizational requirements.

Qualifications: BSW, MSW or Bachelor’s degree in a related field with relevant work experience; 2 years experience working with children and families; Experience in providing Intake Services is an asset; Excellent interpersonal and communication skills on the phone.

Knowledge of Child, Youth and Family Services Act (CYFSA),



Ministry standards and guidelines related to child protection and Society policies and procedures is an asset; Experience in developing and maintaining positive community partnerships and working relationships; Knowledge of the community resources and services; Excellent assessment, engagement and crisis intervention skills; Ability to deescalate and manage conflictual situations; Robust administrative, planning and organizational skills; Demonstrated knowledge, skills and abilities to work effectively in cross-cultural situations; Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by people related to gender identity, gender expression and sexual orientation faced within the 2SLGBTQIA+ communities.

Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by Indigenous peoples and racialized communities.

Applies anti-racist, anti-ableist, anti-colonialism, anti-heterosexism and anti-cissexism lenses to social problems Superior verbal and written communication skills CASO is committed to a candidate selection process and work environment that is inclusive and barrier free.

In order to ensure candidates are assessed in a fair and equitable manner, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

📌 26-63 - Permanent Child Protection Worker (B Role) - East (Ottawa)
🏢 The Children’s Aid Society of Ottawa
📍 Ottawa