Become a valued French Bilingual Account Specialist at JPMorgan Chase in Toronto, ON. Support merchants with their payment queries, technical challenges, and service inquiries.
In this full-time role within the Customer Support Team, you'll advocate for our merchants and resolve issues efficiently. With over a year of customer service experience, you’ll demonstrate empathy and sound judgment for first-call resolutions. Understanding and navigating technology is critical for success in this position.
Key Responsibilities:
• Treat each customer with respect and speed
• Solve inquiries for successful first-call resolutions
• Stay engaged while using multiple applications
• Showcase punctuality and personal integrity
• Adapt quickly in a dynamic environment
Requirements:
• One year of customer support experience required
• Bilingual proficiency in French and English is essential
• Competent in basic computer operations and software
• Must have a High School Diploma or equivalent
• Be adaptable to work different shifts, including late hours
Empower your career by providing outstanding service and support at JPMorgan Chase.
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📌 JPMorgan Chase French Bilingual Account Role (Toronto)
🏢 JPMorgan Chase
📍 Toronto