FedEx Logistics in Calgary is seeking an interview-position to assist the manager in administrative and customer service operations. You will support station customer service representatives and handle unusual or difficult customer inquiries, acting as an expert resource on features of service, P&P; and customs requirements.
The role includes mentoring hourly staff, modeling best practices, and helping monitor and improve customer operations.
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📌 Senior Customer Service & Operations Lead (Calgary)
🏢 FedEx
📍 Calgary
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