Newport Williams is seeking an Intermediate ServiceNow Business Analyst for a full-time permanent role in Vaughan, Canada. You will support, configure, and enhance our client's ITSM platform in a structured ITIL-aligned environment to shape how IT services are delivered across the business.
Responsibilities include administering core ServiceNow ITSM modules, supporting CSM, testing and troubleshooting, building integrations via REST/SOAP, and leveraging ATF to ensure secure releases while
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📌 ServiceNow ITSM Analyst: Admin, Integrations & AI (Ontario)
🏢 Newport Williams
📍 Ontario
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