Education: Expérience: Education Bachelor's degree Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Personal suitability Client focus Productive interpersonal skills Excellent oral communication Initiative Team player Screening questions Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Experience 2 years to less than 3 years Workplace information Hybrid Health benefits Dental plan Disability benefits Health care plan Financial benefits Life insurance Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week

📌 user support technician (Vaughan)
🏢 Geekplus Canada
📍 Vaughan