Drive transformative AI initiatives as a Senior Program Manager in Toronto or Montreal. Leverage your executive communication skills to lead high-visibility projects in healthcare technology.

We are looking for a Senior Program Manager experienced in managing complex technology transformations within a hybrid work model. This role focuses on enhancing IT Operations Management capabilities using AI and automation. You will influence senior leaders and manage multi-workstream projects while ensuring organizational readiness for change.

Key Responsibilities:
• Lead end-to-end program delivery and governance
• Engage with senior executives and provide progress updates
• Manage organizational change, training, and adoption




• Coordinate ServiceNow ITOM enhancements and integrations
• Align cross-functional teams without direct authority

Requirements:
• 10+ years in program management with enterprise technology
• Exceptional stakeholder management and leadership skills
• Experience with ServiceNow or similar platforms
• Solid change management capabilities
• Familiarity with AIOps or enterprise AI solutions

Utilize your expertise in leadership, program management, and AI in a highly visible role.
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📌 AI Operations Program Manager - Hybrid (Ontario)
🏢 Altis
📍 Ontario