Employment Type : 4 months contract / Project-Based

Language Requirement : Fluent in English and French (spoken and written) – mandatory

Role Overview
Supply Chain Coordinator plays a critical role in supporting both the project deployment and long‑term sustainment of Suncor’s Detailed Time Entry (DTE) processes and the myTrack tool. This role is responsible for managing daily MyTrack activities, supporting suppliers and business users, maintaining system data integrity, and ensuring processes are followed consistently across sites and suppliers.

The role requires fluency in French and English, as the Supply Chain Coordinator will regularly support, train, and communicate with French Canadian‑speaking suppliers, timekeepers, and business stakeholders, including those in bilingual regions.

Required Skills and Experience
Experience

Experience in Supply Chain operatio ns, system coordination, or enterprise process support

Hands‑on experience supporting transactional or enterprise systems

contractor onboarding, PR / PO processes, time entry, or invoicing processes

MyTrack or similar time‑entry systems

Language

Fluent in English and French Canadian (spoken and written) – required

Able to confidently support and train suppliers and internal users in both languages

Technical & Process Skills

Experience with system integrations, UAT, and defect tracking

Proficiency with Microsoft Office tools

ERP systems (e.g. SAP) is an asset

Soft Skills

Strong organisational and coordination skills

Excellent communication and stakeholder engagement abilities





Ability to manage competing priorities in a rapid‑paced environment

Detail‑oriented with a focus on process adherence and data quality

Key Responsibilities
Project Responsibilities

Work with cross‑functional teams to support core Supply Chain business processes, including:

Contractor onboarding and offboarding

PR / PO processes

Pay formula creation and sustainment

Time submission and approval processes

Evaluated Receipt Settlement (ERS) or invoicing

Work with technical teams to evaluate and support current and future system integrations (e.g. contracts, pay formulas, contractor onboarding/offboarding)

Understand site‑based nuances and ensure they are documented and accounted for in system and process design

Execute User Acceptance Testing (UAT), log defects, retest fixes, and support go‑live readiness

Provide regular updates to the project manager on process details and project issues

Assist with the development and delivery of training materials

Support transition from project implementation into sustainment operations

Work with category management stakeholders to compile contract compliant rate sheets to load into MyTrack





Sustainment – Daily Supply Chain Operations

Manage daily Track processes, ensuring data accuracy and timeliness

Monitor system errors and provide functional support to suppliers and users

Ensure users and suppliers follow established standards and expectations

Support system enhancements and software upgrades as required

Work with IT to understand and support system interfaces

Monitor vendor compliance with reporting timelines and error correction requirements

Supplier & Business Support (Bilingual)

Support suppliers in daily DTE activities to ensure time and costs are allocated and approved on time

Provide functional support and training to English‑and French‑speaking supplier timekeepers

Escalate issues to appropriate functional or technical support teams as required

Support contractor onboarding and offboarding activities

Support business units with override management, rejections, and approvals

Establish regular touchpoints with users to reinforce process understanding and consistent usage

Work with the business to identify and onboard suppliers into the DTE process

Monitor and run reports for unallocated, unaccepted, and unauthorised activities

Support vendor and business compliance reporting

Identify trends (e.g. overrides, recurring errors) and recommend improvements

Proactively identify opportunities to optimise processes, reporting, and controls

Support continuous improvement of the Detailed Time Entry process and supporting technology

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📌 Supply Chain Coordinator (Alberta)
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