Cresta is hiring a Senior Software Engineer, Backend (AI Agent Integrations) to build production-grade backend services that connect Cresta's AI Agents with customers' CCaaS platforms, handling real-time conversations and secure data flows.
The role focuses on scalable backend systems, real-time state management, and seamless AI-to-human handoffs, collaborating with ML researchers and ensuring high availability in enterprise environments. Work from home in Canada is supported.