Elevate your career at TELUS Digital as a Senior Manager in Client Strategy, based in Toronto or Vancouver. Drive impactful client solutions through strategy and innovative digital experiences.

This full-time, hybrid role shapes the future of client engagements within TELUS Digital. As a Senior Manager, you will translate insights into strategies for Fortune 500 and mid-market clients, taking charge from pre-sales to portfolio expansion. Collaborate with cross-functional teams, guiding stakeholders through the complexities of customer experience and contact center operations.

Key Responsibilities:
• Own the commercial narrative for major client proposals
• Shape pipeline and build tailored messaging for clients




• Facilitate strategic workshops to clarify client needs
• Map user and business pain to TELUS Digital solutions

Requirements:
• 7+ years in digital product strategy or consulting
• Proven CX expertise in contact center environments
• Solid communication skills with C-level audiences
• Experience in crafting compelling narratives and pitches
• Familiarity with enterprise AI tools and emerging technologies

Apply your expertise in digital transformation and relationship building to lead TELUS Digital's strategy initiatives effectively.
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📌 TELUS Digital Senior Client Strategy Manager (British Columbia)
🏢 Tech Sales Jobs
📍 British Columbia