HDR is seeking a Customer Relations & Comment Management Program Manager to establish and manage a scalable public comment response program across North America. You will design and implement CRM workflows, governance, and staffing models, partnering with HDR’s communications teams and clients for transparent public engagement.
You will lead SOPs, templates, escalation pathways, and dashboards, while guiding a team of coordinators and subject matter experts on stakeholder responses and
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📌 Public Comment Experience Leader (Ontario)
🏢 HDR
📍 Ontario
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