Shape exceptional guest experiences as the Assistant General Manager of Resort Operations at Travel + Leisure Co. in Windsor. Drive team performance, manage resort departments, and ensure compliance while enhancing service standards.
This key management role supports the General Manager in overseeing all operational aspects of the resort. You will lead departments such as Guest Services, Housekeeping, and Maintenance, ensuring all are aligned with Wyndham Destinations' excellence standards. Your expertise in financial management will help in budget formulation and operational improvements, directly impacting guest engagement.
Key Responsibilities:
• Oversee daily operations of all resort departments
• Manage financial aspects and budget compliance
• Conduct audits and inspections for quality assurance
• Implement process improvements and best practices
• Train and retain resort staff with a focus on development
Requirements:
• 3-5 years in hotel management or vacation ownership
• Solid leadership and performance management skills
• Knowledge of Housekeeping, Front Desk, and Maintenance
• Proficiency in MS Office applications
• Understanding of HOA standards and procedures
Lead in creating unforgettable vacation experiences while developing a motivated team.
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