AVP, Contact Center Transformation & AI Enablement (Ontario)

AVP, Contact Center Transformation & AI Enablement (Ontario)

15 Oct
|
Korn Ferry
|
Ontario

15 Oct

Korn Ferry

Ontario

Korn Ferry seeks an Assistant Vice President to lead a cross-border transformation of contact center operations, blending workforce management, quality, and analytics. The role shapes an AI-enabled operating model to improve capacity, performance, and customer outcomes.
The candidate will oversee a large, distributed team, drive governance, and partner with senior leaders to translate insights into action and measurable improvements across operations and services.

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📌 AVP, Contact Center Transformation & AI Enablement (Ontario)
🏢 Korn Ferry
📍 Ontario

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