Reporting to the Clinical Manager, the Business Clerk would be responsible to provide Clerical, administrative or business support to patients, families and those providing service and/or care. Functions according to the for Business Clerks.

- Grade 12 education or equivalent.
- Graduate of community college secretarial or office administration program or equivalent or equivalent office experience.
- Medical Terminology Certificate 1 and 2 and/or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which will be subject to testing.
- Keyboarding 40 wpm.
- Knowledge and skill with office procedures and equipment such as fax, photocopier, label printer, multiple phone lines, etc.
- Knowledge and skill in use of computer with working knowledge of Microsoft Office Programs (Word, Excel, Outlook).
- Knowledge of EPIC preferred: (1) OpTime Surgeon Secretary (2)



OpTime Front Desk Template (3) OpTime Scheduler Template (4) Lumens Front Desk and Scheduler (5) HOD with Provider Scheduling.
- Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills.
- Ability to set priorities and organize work accordingly.
- Ability to deal with various hospital departments effectively and collaboratively.
- Demonstrated ability to interact with adult and pediatric patients and their families, with patience, courtesy and tact. Ability to demonstrate attributes that contribute to a respectful, caring setting.
- Ability to appreciate the confidential nature of the position.
- Ability to sit for long periods, repetitive reaching, repetitive bending.

📌 Business Clerk (Canada)
🏢 Hamilton Health Sciences
📍 Canada