WHAT YOU WILL DO:

The Business Systems Analyst – Maintenance, Procurement & Inventory supports and optimizes STEP’s asset management, procurement, inventory and maintenance systems to improve operational efficiency and business processes. This permanent, full-time position is based in Calgary, Alberta, and works closely with cross-functional teams to support system enhancements, application support and continuous improvement.

WHAT WE OFFER:

Competitive pay: Pay aligned with industry standards.

Community investment: Opportunity for impact in the communities in which we live and work.

Social environment: Culture-building activities, social clubs.

Education/Training opportunities: Take your skills to the next level.

Career growth: Possibilities to expand your career

Comprehensive total rewards:

- Generous total rewards package including competitive pay, benefits, and reward offerings
- STEP-provided benefits package (start day one with option to upgrade)
- RRSP matching
- Potential for paid training and development opportunities
- Fuel discount card for personal use
- Employee perks including corporate discounts and memberships
- Employee referral bonus program

WHAT WE REQUIRE:

Responsibilities

- Foster and develop collaborative relationships with business stakeholders and system owners.
- Serve as a primary business analyst for STEPFx EAM, inventory, procurement and maintenance-related business processes.
- Partner with Supply Chain, Operations, Maintenance and Finance teams to identify opportunities for process and system improvements.
- Perform application incident management, root cause analysis, problem resolution and issue escalation.
- Support equipment maintenance workflows including work orders, preventive maintenance, inspections, repairs and asset lifecycle management.
- Support inventory management processes including replenishment, transfers, receiving, adjustments, cycle counts and inventory accuracy initiatives.
- Support procurement processes including vendor management, requisitions, purchase orders, receiving and invoice matching.
- Collaborate with Finance teams to understand and support inventory valuation, cost tracking, accruals and related financial processes.
- Participate in complete software lifecycle management for software applications including initiation, planning, development, testing, implementation and support of software solutions.




- Prepare and deliver training and training materials for business systems to end-users.
- Support the quality, integrity and governance of assets, inventory, vendor and maintenance master data across supported business systems.

- Develop and support reports, dashboards, integrations, automated workflows and other technical solutions that improve business processes and data accessibility.
- Assist in planning, coordinating and executing small to medium business system projects and enhancement initiatives.
- Lead and coordinate user acceptance testing, deployment validation and end-user readiness activities.
- Prioritize enhancements, support activities and project initiatives based on business value and organizational priorities.
- Provide some after-hours support as required.
- Promote STEP’s “Possibilities Thinking” culture.

Qualifications

- Degree or diploma in Information Systems, Business Administration, Supply Chain, Operations Management, Finance, Computer Science or a related discipline.
- 3-7 years of experience as a Business Systems Analyst, Functional Analyst or similar role.
- Experience supporting Enterprise Asset Management (EAM), CMMS, maintenance management, inventory or procurement systems.
- Strong understanding of maintenance, equipment, inventory and supply chain business processes.
- Experience acting as a functional lead or primary business systems resource for a business application, including issue resolution, enhancement planning, testing, and user support.
- Knowledge of operational and financial workflows including purchase orders, inventory transactions, receiving, vendor invoices and cost tracking.
- Proven ability to gather requirements, facilitate workshops, document business processes, and deliver end-user training.
- Involvement in supporting system implementations, enhancements or continuous improvement cycles.
- Strong analytical, problem-solving, and process improvement skills.
- Experience with reporting, data analysis, systems integrations and understanding of data flows and quality issues.




- Salesforce experience considered a strong asset.
- Experience with ERP systems such as Microsoft Dynamics 365 Business Central considered an asset.
- Familiarity with Power BI, SQL, Power Platform or related reporting and automation technologies.
- Experience in an industrial, maintenance, field service or energy services environment is preferred.

Key Competencies

- Robust business analysis and requirements management skills.
- Ability to translate business needs into effective system solutions.
- Strong understanding of operational, maintenance and inventory processes.
- Excellent problem-solving and root cause analysis skills.
- Ability to communicate technical concepts in business-friendly language.
- Keen customer service and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong project coordination and organizational skills.
- Demonstrated change management and process improvement capabilities.
- Ability to work independently while collaborating effectively across departments.
- Continuous improvement mindset with a focus on business value and operational outcomes.

STEP ON BOARD: Headquartered in Calgary, Alberta, STEP Energy Services, Sanjel Energy Services, and Wayfinder together form one of Canada's leading oilfield service organizations, employing approximately 1,450 professionals across Western Canada. We deliver industry-leading fracturing, coiled tubing, nitrogen, cementing, and proppant solutions to our valued clients while supporting the responsible development of Canada's energy resources.

Safety is the foundation of our culture. We are a community of professionals united by our core values, commitment to operational excellence, and dedication to exceptional service. We invest in our professionals, support the communities where we live and work, and are committed to creating an inclusive workplace where everyone can thrive.

If you're looking to build a rewarding career with a company that values safety, teamwork, professional growth, and flawless execution, we'd like to hear from you. Your application will be reviewed by our Human Resources team. If your gifts and talents match our needs, you will be invited for an interview. Due to the high volume of applications that we receive, only those who have been selected to continue in the recruitment process will be contacted.

INDHP

📌 Business Systems Analyst - Maintenance, Procurement, and Inventory (Alberta)
🏢 STEP Energy Services
📍 Alberta