Vernon Veterinary Clinic is looking for a full time client service representative/receptionist to join our team.

Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential.

Job Requirements

- Create a warm and welcoming setting for our patient and pet parents
- Demonstrate experience in a fast-paced environment
- Capable of working autonomously
- Capable of following direction and performing at a high standard
- Ability to work as part of a team
- Ability to remain calm and efficient in stressful situations
- Positive outlook and enthusiasm
- Excellent time management skills
- Excellent customer service skills
- Excellent communication skills





Duties Include But Are Not Limited To

- Answer phone calls on a multiline phone system
- Schedule appointments on Ezyvet IT system
- Placing outbound calls to pet parents for follow-up and future appointment/bookings
- Respond and manage email correspondence
- Invoicing/billing; creating estimates, process payment
- File documents electronically
- Stock shelves
- Additional administrative & housekeeping duties

Job Type: Full time Hourly rate: $19 - $20

Benefits

Clinic discount

Uniform allowance

Work Location: In person

Submit resume and cover letter to [email protected]

Only shortlisted candidates will be contacted

📌 Client Services Representative (British Columbia)
🏢 NVA Canada
📍 British Columbia