- Complete approximately 15 client/ cases per week
Day to Day:
- Interacting with existing clients to complete KYC forms
- Proof of existence of corporation, ensuring that clients are compliant with regulatory systems such as AML. This is done by checking client identification, risk assessment and maintenance of accurate records. If there are any errors, they will escalate to the US team, which will scan and identify if they are good to proceed
- The majority of this communication is done over the phone (focus on outbound calls; inbound calls are very low), there might be a few emails.
Must Haves:
- Fully bilingual (French & English)
- 0-1 years of experience in a client facing/ customer service environment
- Go-getter mentality
- Robust communication
Plusses:
- Previous financial services industry experience
- KYC/ AML experience
We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.
The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.
Thanks,
📌 KYC Analyst (Montreal)
🏢 Collabera
📍 Montreal
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