Position Summary

Casual Part-Time Support Staff position The Test Centre Invigilator supports the delivery of testing services within the Testing Centre. The incumbent assists with student registration, exam distribution, test monitoring, and the collection and tracking of complete exams. Testing formats include paper-based and computer-based assessments, and therefore, comfort with technology is essential.

The role requires a basic understanding of adaptive technology, test-monitoring software, and video surveillance tools. The successful candidate will proactively identify potential issues and contribute to a calm, secure, and supportive testing workplace.

Successful candidates will be required to conduct work within Ontario and must be available to work on campus at Conestoga locations in Kitchener, Waterloo, Cambridge, Guelph, Milton, Stratford and Brantford.

The Test Centre

Invigilator may be scheduled up to 24 hours per week, Monday through Saturday, between the hours of 8:00 a.m. and 9:00 p.m.

Responsibilities

- Provide test instructions to candidates, including login details for computer-based exams
- Confirm exam duration with each test taker
- Monitor exam rooms, ensuring compliance with academic integrity standards
- Ensure all materials are returned, and no academic misconduct occurs
- Support students individually by reading questions, scribing answers, providing spelling assistance, or drawing diagrams based on verbal instruction from students, when permitted
- Greet candidates,



verify identification, and assign seating
- Ensure adherence to scheduled exam timeframes
- Collect, secure, and return exam materials to the Testing Centre
- Respond calmly and professionally to unexpected situations and document accordingly (e.g., unregistered test takers, missing materials)
- Escalate incidents to Testing Centre staff as needed
- Assist with seat assignments related to accommodation needs
- Print, scan and upload test materials as required

Qualifications

- Three-year diploma or degree in business, education, arts, humanities, social science, science, technology, or a related field of study is required
- One year of related work experience, such as testing or exam administration, student services, customer service or administrative support, is required
- Familiarity with testing procedures would be an asset
- Previous experience working with students would be an asset
- Knowledge of adaptive technology is considered an asset
- Proficiency with Microsoft Excel, Word, and Outlook
- Strong multitasking and attention to detail
- Excellent customer service, communication, and interpersonal skills
- Strong command of the English language, with the ability to pronounce specialized program terminology clearly and accurately
- High level of computer literacy and ability to quickly learn new software
- Ability to work independently, exercise sound judgement and solve problems effectively

📌 Part-Time Test Centre Invigilator (6 Vacancies) (Kitchener)
🏢 Conestoga College
📍 Kitchener