Key Responsibilities And Priorities

- Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, and positive reinforcement programs.
- Inspect and sign off all outbound shipments for accuracy
- Review inventory for backorders and potential shortages and communicate this information to Canada Planning group
- Add quote and order entry into Microsoft Dynamics
- Provide support for customer returns and claims
- Provide timely, accurate information to customers
- Resolve customer disputes
- Work with Credit Manager to coordinate payments from customers

When Covering For the Shipping and Receiving Logistics Supervisor :

- File open and closed purchases, sales orders, and other formal customer correspondence
- Provide credit application forms and information to prospective and new customers
- Will serve as a back up for all key logistics team members which include, inbound and outbound clerical, outbound lead, and transportation coordinator.




- Ensure daily shipping requirements are met to include on time dispatch and shipping schedule adherence.
- Coordination with customer service on daily shipping requirements to ensure proactive scheduling of carriers.
- Manage inbound deliveries with the assistance of Operations Manager to set daily priorities for logistics staff.

Position Consults With Engineering, Quality, Production, Planning, Finance, Shipping/Receiving Knowledge, Skills, And Abilities Required

- Above average phone communication skills, even disposition, and positive rapport with customers
- Ability to make normal independent decisions based on job and product knowledge
- Knowledge of D365 or similar ERP system a plus
- Knowledge of Microsoft Office programs
- Ability to professionally handle difficult situations with customers
- Bilingual in English and French strongly preferred

Exemplify Core Values

- Be Positive and GSD
- Embrace Challenges
- Respect Everyone
- Welcome Change
- Speak and act with integrity

📌 Production Administrator (Woodstock)
🏢 Ancra Cargo
📍 Woodstock