RQ11561 - Change Management Consultant - Senior

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement location: Toronto ON -Onsite

Pay Rate:98-104/hr incorp

Description

Qualifications

Title: Change Management Consultant - Senior

Role Description The Senior Change Management Consultant will provide strategic expertise, consultative advice, and coaching to build enterprise-wide change capabilities. This role focuses on driving adoption, minimizing resistance, and aligning people, processes, and technology during large-scale digital transformations.

Responsibilities

- Strategy & Execution: Develop and implement multi-year change management strategies, frameworks, and roadmaps for large-scale enterprise initiatives.
- Coaching & Leadership: Act as a visible coach to guide leaders, project leads, and stakeholders through transitions and build alignment.
- Stakeholder Management: Conduct impact assessments and readiness evaluations; design targeted strategies to engage stakeholders and mitigate resistance.
- Collaboration: Partner with project managers, business analysts, and process specialists to integrate change practices at all project lifecycle levels.
- Communications & Training: Lead the creation of communications plans, sponsor roadmaps, training plans, and enablement materials.
- Measurement & Sustainability: Establish KPIs and tracking systems to measure adoption, utilization, and proficiency, ensuring long-term knowledge transfer and benefit realization.

Skills & Qualifications

Change Management Strategy & Execution (50%)

- Experience leading large-scale, multi-ministry, or enterprise-level transformational change initiatives.




- Proven ability to develop strategies supporting digital transformation (e.g., enterprise platform onboarding).
- Expertise in applying structured change methodologies to address the people side of technical and process changes.
- Track record of executing readiness assessments, analyzing risks, and managing resistance in complex environments.

Stakeholder Engagement & Communication (30%)

- Solid facilitation, active listening, and conflict management skills to build trust across technical and non-technical teams.
- Experience crafting targeted communication materials (e.g., executive decks, newsletters, FAQs) for diverse audiences.
- Ability to design and deliver workshops, briefings, and training sessions.
- Proven capability to influence cross-functional teams and move stakeholders toward a common goal.

Governance, Performance Measures & OPS Context (20%)

- Familiarity with the Ontario Public Service (OPS) or similar complex government environments, including regulatory compliance.
- Experience navigating multi-organizational governance processes and securing executive approvals.
- Ability to align change initiatives with enterprise IT architecture and strategic business priorities.
- Experience defining success metrics, tracking KPIs, and conducting post-implementation reviews.

Must-Haves

- Demonstrated experience leading large-scale enterprise-level (multi-ministry) change initiatives.
- Ability to develop change strategies in multi-stakeholder environments aligned with enterprise IT goals.
- Experience creating and executing multi-year change roadmaps for business stakeholders.
- Experience developing communication plans and crafting executive-level materials (decks, newsletters, FAQs) to present complex ideas clearly.
- Proven experience conducting workshops, briefings, and training sessions.

📌 Change Management Consultant - Senior I Toronto ON I 1+ Year
🏢 Analyst Technical Solutions
📍 Toronto