RQ11611 - Business Analyst - Senior

Organization: Government Services Integration Cluster

Ministry of Public and Business Service Delivery and Procurement

Location: Toronto ON - Onsite

Pay rate: 90-95 /hr Incorp

Core Responsibilities

- Requirements Management: Elicit, gather, analyze, document, and maintain business, data, and technical requirements from stakeholders and subject matter experts.
- Process Modernization: Apply re-engineering concepts to optimize workflows and identify cost-effective service delivery alternatives.
- Strategic Artifacts: Author end-to-end business cases, cost-benefit analyses, options evaluations, feasibility studies, and briefing notes.
- Governance Alignment: Align business analysis practices with the OPS Unified Project Management Methodology (UPMM), Enterprise Architecture Gating Process, and corporate I⁢ strategies.
- Production & Vendor Support: Oversee ongoing system configuration management, production support, and problem resolution, and assist with Request for Proposal (RFP) evaluations.

Technical Skill Breakdown (25% Weight)

Workshop Facilitation & Modeling

- Lead JAD sessions, interviews, and workshops to confirm business rules and requirements.
- Develop context diagrams, use cases, use case models, process maps, stakeholder maps, and systems diagrams.
- Conduct conceptual, logical data modeling alongside process and data flow mapping.

Agile Delivery & Prototyping

- Break down complex business needs into manageable user stories and technical backlogs.
- Utilize Agile/Scrum tools to support iterative development cycles.
- Build user interfaces and prototypes using specialized digital design platforms.

Change Management & Quality Assurance

- Frame project change scopes, deliver impact analyses,



and craft targeted training/communication plans.
- Formulate testing parameters and drive User Acceptance Testing (UAT) to validate system functions against core requirements.
- Design performance measures and Requirements Traceability Matrices (RTM) for downstream compliance reviews.

Experience Requirements (55% Weight)

- Project Scale: Minimum 8+ years of experience acting as a senior business analyst or functional consultant on medium to large-scale infrastructure and software development projects.
- OPS Frameworks: Deep knowledge of enterprise business architectural concepts to match technology solutions directly with OPS corporate compliance standards.
- SDLC Lifecycle: Mastery of the software development life cycle, database integration, risk mitigation, disaster recovery planning, and business continuity workflows.
- Resource Oversight: Experience providing functional architecture expertise, technical leadership, and strategic planning guidance to cross-functional development teams.

Soft Skills & Compliance (20% Weight)

- Communication: Exceptional verbal, written, and presentation skills to distill complex technical concepts into clear data points for non-technical stakeholders.
- Compliance Standards: Robust knowledge of Information Management (IM) principles and the Accessibility for Ontarians with Disabilities Act (AODA) regulations.
- Interpersonal Mechanics: Demonstrated background in conflict resolution, client management, consensus building, and meeting strict delivery deadlines.

Technical Tool Stack Summary

- Agile Management: DevOps / Jira / Confluence
- Process & System Modeling: MS Visio / CASE Tools
- UX/UI Prototyping: Figma
- Productivity Suite: MS Office (Word, Excel, PowerPoint)

📌 Business Analyst - Senior I Toronto ON I 1+ year
🏢 Analyst Technical Solutions
📍 Toronto