Overview

Senior Director, Housing Services Housing Services, Human Services

Status: Regular Full Time

Hiring Range: $190,478 - $214,288 per annum (plus comprehensive benefits)

Work Mode: Hybrid*see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton ON

Hours of work: 35 hours per week

Advance your leadership impact at Peel

Housing is fundamental to the health, safety and well-being of our community. As Peel responds to increasing housing pressures, changing community needs and the complexity of homelessness, this role offers an important opportunity to apply your leadership experience in one of the organization’s most significant service portfolios.

As Senior Director, Housing Services, you will lead Peel’s affordable housing system and advance the work of the Peel Housing and Homelessness Plan. Reporting to the Commissioner of Human Services and serving as a member of the Human Services Leadership Team, you will provide strategic and operational leadership for Housing Services and act as Peel’s designated Service Manager for the affordable housing system.

This opportunity provides the chance to build on your knowledge of Peel, strengthen connections across the organization and expand your impact on services that directly affect residents and communities. Working with internal teams, community partners, housing providers and all levels of government, you will help shape sustainable, equitable and responsive housing solutions that contribute to a Community for Life.

What you will do

You will:

- Lead the development, implementation and continued evolution of the Peel Housing and Homelessness Plan, responding to the changing needs of people experiencing or at risk of homelessness and low- and middle-income households unable to access affordable housing in the private market.
- Provide strategic oversight for housing system planning, street outreach, emergency shelters, transitional housing, financial assistance, case management, community housing, landlord partnerships, asset management and housing development.
- Lead a complex portfolio with approximately 207 employees, annual operating expenditures of approximately $402.4 million and a capital plan exceeding $1.53billion over 10 years.
- Provide oversight and foster strong relationships with community housing providers, Peel Housing Corporation, private landlords, service providers and community partners.
- Advance housing development initiatives and programs that increase the supply of affordable and supportive housing across Peel.
- Work across departments and divisions to align housing priorities with broader organizational and community outcomes.
- Build collaborative relationships with municipal, provincial and federal partners to advocate for Peel’s housing priorities, influence policy and secure required resources.
- Represent Peel in public, community and government forums, communicating complex housing issues and ensuring the experiences and needs of residents inform decisions.
- Provide timely advice and recommendations to the Commissioner, Executive Leadership Team and Regional Council on emerging issues, risks, opportunities and strategic priorities.
- Oversee operating and capital budgets through sound financial stewardship, transparent decision-making and outcome-based planning.
- Respond to complex and sensitive political, community, client and stakeholder matters with sound judgement, care and accountability.
- Use data, evidence and resident experiences to measure results, strengthen accountability and continuously improve services.
- Lead through change and ambiguity, balancing immediate operational pressures with long-term housing system transformation.

How you will lead

You will foster an inclusive and high-performing environment where employees understand the impact of their work and feel supported to contribute, develop and succeed.

You will:

- Inspire and align leaders and employees around a shared vision for equitable, client-centred housing services.
- Build trust through open, transparent and timely communication.
- Set clear expectations and support accountability for service excellence,



financial stewardship and results.
- Coach and develop leaders, provide meaningful feedback and recognize individual and team contributions.
- Create space for different perspectives, experiences and ideas to strengthen decisions and improve outcomes.
- Demonstrate care and support while navigating complex operational, employee and community needs.
- Encourage collaboration across Housing Services, Human Services and the broader organization to deliver coordinated solutions.
- Champion innovation and continuous improvement to enhance the resident, client and employee experience.
- Model Peel’s values through your leadership, relationships and decision-making.

What you bring

- Relevant postgraduate education in business, social services, public administration or a related field, or an equivalent combination of education and experience.
- A minimum of eight (8) years of progressively responsible experience leading teams, strategy and the delivery of public or human services.
- Significant senior leadership experience with a demonstrated ability to lead, coach, develop and engage employees in unionized and non-unionized environments.
- Strong knowledge of housing development, affordable and community housing, homelessness services, asset management, relevant legislation and emerging sector trends.
- Demonstrated experience leading complex programs, services, operating budgets and capital plans.
- Strategic and systems thinking, with the ability to connect community needs, organizational priorities, government policy and operational delivery.
- Exceptional political acuity and the judgement to navigate complex decision-making environments, competing interests and high-profile issues.
- A proven ability to establish trusted relationships and effective partnerships across the organization, government, community, non-profit and private-sector partners.
- Advanced communication and presentation skills, including the ability to act as a spokesperson and communicate complex or sensitive information to varied audiences.
- Strong influencing, consultation, negotiation and conflict-resolution skills.
- Experience using performance information, data and community insights to evaluate results and improve services.
- The ability to move effectively between strategy and operations while leading through ambiguity, complexity and changing priorities.
- A demonstrated commitment to equitable, inclusive and client-centred public service.

Why consider this opportunity?

This role offers an opportunity to broaden your leadership contribution and influence the future of housing and homelessness services in Peel. You will lead work that is highly visible, complex and closely connected to the needs of residents, communities and Council priorities. Your experience within Peel, understanding of our operating environment and established organizational relationships will be important assets as you:

- Influence housing strategy, policy and investment.
- Build stronger connections across teams and service areas.
- Lead and develop a diverse team of professionals.
- Strengthen partnerships across government and the housing sector.
- Help improve access to housing and supports for Peel residents.
- Contribute to a healthy, safe and connected community.

Bring Peel’s values to life

In this role, you will demonstrate:

- Inclusion by ensuring diverse voices, lived experiences and perspectives inform housing strategies, services and decisions.
- Transparency by communicating openly, supporting accountability and providing clear advice on opportunities, risks and results.
- Care and Support by leading with compassion and recognizing the complex circumstances of residents, employees and community partners.
- Collaboration by bringing together teams, governments,



housing providers and community partners to develop coordinated solutions.
- Leadership by setting a clear direction, inspiring others and translating strategy into meaningful community outcomes.

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology

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Take the next step

If you are ready to build on your Peel experience and expand your leadership impact in a portfolio that makes a meaningful difference in our community, we encourage you to apply.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is protected, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking.

At Peel

Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has chance to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly.

If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

📌 Senior Director, Housing Services (Mississauga)
🏢 Regional Municipality of Peel
📍 Mississauga