The Community

High River provides the warmth and familiarity of a small town, featuring countless outdoor trails and parks that await your next adventure. Our downtown offers a variety of unique stores and businesses who take pride in fostering connection in our community. High River is a people-first community where families put down roots for generations.

Nestled within Foothills County with the Rocky Mountains framing the view to your west, our community of 14,000 is rooted in people and promotes an environment to help you build lasting relationships.

The Organization

Through the dedication and passion of our 150 employees, we deliver important services to the community. Our purpose, or why we do what we do, is because we want to make a difference in our community now and for generations to come (our ‘why’). To achieve this, we inspire and respect one another, we can be counted on, we are better together, and we dare to be different (our ‘how’).

We’ve embarked on a workplace culture journey that has enhanced our commitment to people; both our employees and the community we serve. We have identified three pillars to achieve our workplace culture: Accountable, Excellence and Connected (ACE).

Position:

Social Well-Being Coordinator

Vacancies:

1

Job Type:

Casual

Department:

Community Support Services

Reports to:

Manager, Community Support Services

Pay Type:

Hourly

Starting Rate:

$41.35

Grid Line:

EA5

Job Posting Date:

October 13, 2026

Job Closing Date:

October 19, 2026

General Accountability:

As part of the Town of High River’s Family and Community Support (FCSS) program, this position is designed to coordinate and collaborate on preventative programming and provide social supports to the greater community. This position is responsible for the coordination and development of strategies for social wellbeing and to address areas of need and opportunities identified through the Social Well-being Assessment. In addition, the position provides support to the FCSS Resource Centre and Community Support Services Coordinators.

The core responsibilities include promoting social wellbeing,



providing individual and community support, and linking residents to resources, with the goal of increasing connection to community and increasing resident sense of belonging.

In line with our Strategic vision, Town Plan and workplace culture, Accountable, Connected and Excellence (ACE), this position will always be required to do the right thing and take personal ownership in contributing to the organization. The employee in this position must be able to communicate clearly and actively contribute to achieving team results. The incumbent must provide exceptional service to customers and internal partners and demonstrate initiative toward achieving organizational results and performance excellence.

Specific Duties:

- Engage, empower, and encourage the greater community;
- Support programs such as Cycling Without Age & Social Prescriptions
- Coordinate and support social well-being activities such as Seniors Week, Volunteer Week, Men’s Shed, as well as cultural activities
- Provide support and coordination for the Meeting Place (backyard) programming at the FCSS Resource Centre
- Encourage volunteerism and promote involvement in community life
- Coordinate training sessions and workshops to build community capacity and build awareness (i.e., suicide awareness)
- Ability to work independently, strong organizational and time management skills
- Provide support to the FCSS Resource Centre as needed;
- Act as point of "first contact" for local FCSS services (in person and over the phone); provide a professional and positive experience for residents
- Perform initial intake and assessment of resident's needs




- Provide referral and contact information to clients and assist clients in developing a plan to access services when needed (maintain current written information in the Resource Centre)
- Assist clients with completing government forms
- Based on community and client requests and inquiries, research relevant social and health topics for current literature, brochures and material
- Perform an active role in Emergency Social Services (ESS) when required
- Other related duties as assigned.

Qualifications:

- Grade 12 education or equivalent
- Post-secondary education in Human Services or a related field is required. Equivalent combinations of education and experience may be considered
- Experience three to five (3-5) years in Human Services, including program development and volunteer management, is considered an asset
- Ability to work evenings or weekend days when needed
- Valid Class 5 Alberta Driver’s license and have access to a reliable vehicle
- Knowledge of philosophy, principles, and practices of community development, social programming and volunteerism
- Demonstrated ability to establish and maintain effective working relationships with staff, the general public, other government departments, community agencies, and organizations
- Excellent and effective communication and interpersonal skills; ability to communicate with tact, diplomacy, and patience under varying circumstances
- Ability to work independently and manage numerous priorities
- Strong knowledge of local, regional, provincial, and of government resources and supports
- Solid research skills
- Ability to maintain confidentiality and diplomacy while working with sensitive information
- Knowledge of social issues, ability to exercise good judgment in working with clients and diffuse potentially charged situations
- Intermediate experience with Microsoft Word, Excel, PowerPoint, Publisher
- Additional relevant training is considered an asset (e.g. Suicide Intervention)
- Supervisory skills such as the ability to provide direction, motivation, and lead by example are considered an asset
- Ability to create social media content, experience with Canva and Facebook.

📌 Social Well-Being Coordinator (Casual) (High River)
🏢 Town of High River
📍 High River