Position: Workfront Business Analyst

Duration: March 31, 2027

Location: Toronto, ON

Work Model: Remote

About Our Client:

Our client is a leading retail organization undertaking a strategic transformation initiative focused on product onboarding, workflow automation, and digital asset management. They are investing in modern Adobe solutions to streamline processes, improve collaboration, and enhance operational efficiency across the organization.

About this chance:

We are seeking an experienced Workfront Business Analyst to support a retail-focused transformation initiative involving product onboarding and digital asset management processes. In this role, you will act as the bridge between business stakeholders, platform configuration teams, integration developers, and DAM teams, ensuring business needs are accurately translated into scalable Adobe Workfront solutions.You will be responsible for gathering, documenting, validating, and managing business and functional requirements while supporting workflow optimization, platform enhancements, integrations, reporting capabilities, and process improvements across the Adobe Workfront ecosystem.This opportunity is ideal for a highly collaborative Business Analyst with strong Adobe Workfront expertise who can drive stakeholder alignment, maintain requirements traceability, and support successful project delivery in an Agile environment.

What You’ll Do:

Business Analysis & Requirements Management

- Lead requirements gathering sessions, stakeholder interviews, workshops, and working sessions.
- Elicit, document, validate, and manage business and functional requirements for Adobe Workfront solutions.
- Analyze existing business processes and identify opportunities for workflow optimization and automation.
- Translate business requirements into functional design documents (FDDs), user stories, and acceptance criteria.
- Facilitate stakeholder reviews and solution validation sessions.




- Maintain end-to-end requirements traceability from business need through design, testing, and implementation.
- Support change request management and impact assessments.

Workfront Configuration & Process Design

- Document requirements for workflows, request queues, custom forms, approval processes, routing logic, and reporting needs.
- Define metadata requirements, field definitions, list values, and conditional logic rules.
- Collaborate with technical teams to ensure configurations align with business requirements.
- Support backlog grooming, prioritization, and sprint planning activities.
- Identify dependencies across Workfront configurations, integrations, and connected systems.

Stakeholder Collaboration & Delivery Support

- Serve as a primary point of contact for business stakeholders regarding scope, requirements, and functional inquiries.
- Facilitate design reviews, walkthroughs, and sign-off sessions.
- Partner with delivery leads, developers, QA teams, and business representatives throughout the project lifecycle.
- Provide requirements clarity and remove ambiguity that could impact delivery timelines.
- Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.

Testing & Documentation

- Support test planning activities and define test scenarios and acceptance criteria.
- Assist business users during User Acceptance Testing (UAT).
- Validate delivered solutions against documented business requirements.
- Maintain process flows, field mappings, data dictionaries, functional specifications, and decision logs.
- Ensure project documentation remains current and complete throughout the engagement.





What You Bring:

- 2+ years of hands-on experience working with the Adobe Workfront platform.
- Proven experience as a Business Analyst supporting enterprise technology implementations.
- Strong requirements gathering, documentation, and stakeholder management skills.
- Experience creating functional design documents, user stories, process maps, and acceptance criteria.
- Understanding of Agile delivery methodologies and sprint-based project environments.
- Excellent analytical, problem-solving, communication, and facilitation skills.
- Ability to manage multiple priorities and work effectively with cross-functional teams.
- Experience supporting user acceptance testing and solution validation activities.

Nice to Have

- Experience with Adobe Fusion integrations.
- Knowledge of Digital Asset Management (DAM) platforms and processes.
- Experience with retail, merchandising, product onboarding, or marketing operations workflows.
- Experience documenting data mappings, workflow automation, and system integrations.
- Familiarity with reporting, dashboard development, and business process optimization initiatives.

How to Apply

- Interested candidates are encouraged to submit their resumes via the Akkodis Canada website

Akkodis Canada will never share your resume or any personal details without your explicit consent. We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions

Our Commitment

At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

📌 Workfront Business Analyst (Canada)
🏢 Akkodis
📍 Canada