Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Private sector
- General office

Responsibilities

Tasks

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks





Experience and specialization

Computer and technology knowledge

- Word processing software
- MS Office
- Social Media
- Presentation software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Windows

Additional information

Security and safety

- Basic security clearance
- Criminal record check

Work conditions and physical capabilities

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking

Personal suitability

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity

Perks

Other benefits

- Free parking available
- Learning/training paid by employer
- On-site amenities

📌 Office reception clerk (Toronto)
🏢 Liberty Tax Service
📍 Toronto