Dollarama is looking for an Assistant Team Leader to join its team in Toronto, Ontario . This is a hands-on supervisory role within one of Canada's most recognizable retail chains, offering both full-time and part-time schedules to suit your availability.

In this position, you'll work closely with the store management team to keep daily operations running smoothly - from stocking shelves and handling shipments to supervising staff and delivering solid customer service. It's a role that rewards people who thrive under pressure and enjoy leading a team.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama's Toronto location, you'll be an essential part of the store's day-to-day management. Your responsibilities will span everything from cash management and opening/closing duties to ensuring the sales floor is stocked and presented to standard. You'll also serve as a manager on duty when needed, making real-time decisions that affect both the team and the customer experience.

This role also involves contributing to staff training and upholding Dollarama's standards for safety and cleanliness . You'll be expected to step in wherever the team needs support - whether that's resolving a customer issue, covering a break schedule, or managing attendance records. Strong communication and a collaborative approach are key to succeeding here.

Benefits and Salary

Dollarama offers a competitive starting wage for this position, ranging from $18.10 to $18.60 per hour , with pay issued on a weekly basis . Employees also receive paid vacation and Birthday Leave ,



access to a Retirement Plan , and genuine opportunities for career growth within the company.

Job Details

Job Type: Full-Time or Part-Time (Permanent)

Company: Dollarama

Location: Toronto, Ontario, M5A 2R5

Schedule: Day, evening, and weekend shifts (flexible availability required)

Pay: $18.10 to $18.60 per hour

Responsibilities

The Assistant Team Leader plays a central role in keeping the store operating efficiently on a daily basis. From managing shipments to supporting staff and serving customers, this position touches nearly every part of the store's operations. Here's what a typical day might involve:

- Assist the management team in overseeing store operations and coordinating staff activities
- Process daily shipments by boxing and unboxing products efficiently
- Stock shelves with daily products in compliance with Dollarama's presentation standards
- Deliver customer service and resolve customer issues in a skilled, timely manner
- Uphold safety and cleanliness standards throughout the store at all times
- Perform manager-on-duty tasks , including monitoring break schedules and entering attendance records




- Handle cash management and carry out store opening and closing duties as required
- Participate in employee training to support the development of store staff

Requirements / Skills

Dollarama is looking for a candidate who brings a solid foundation in retail experience and a natural ability to lead others. You'll need to be comfortable working in a fast-paced, high-volume environment while keeping your focus on both your team and your customers. The ideal applicant is adaptable, communicative, and customer-focused.

- Retail experience - approximately one (1) year of relevant experience in the retail industry
- Supervisory experience - approximately one (1) year in a supervisory or leadership role
- Flexible availability - must be available for day, evening, and weekend shifts
- Organizational skills - ability to efficiently manage time and priorities in a dynamic environment
- Communication and interpersonal abilities - excellent skills for working with both customers and colleagues
- Leadership and teamwork - demonstrated ability to lead a team while contributing as a collaborative member
- Multitasking ability - capable of managing multiple tasks in a fast-paced, high-volume setting
- Customer service orientation - a genuine commitment to delivering a positive shopping experience

Approximately one (1) year of relevant experience in the retail industry. Approximately one (1) year in a supervisory role. Flexible availability required (day, evening, weekend shifts).

#J-18808-Ljbffr

📌 Assistant Team Leader (Toronto)
🏢 Dollarama
📍 Toronto